Frequently Asked Questions...



How do you mount and hard wire Case Closed?

Both are very simple. Check out our Installation Page with photos, video and specification and ideas for installing one or more Case Closed models. Back to top.


Do you ship internationally?
Yes we do. If you have difficulties purchasing online, please Contact Us and we will assist you in your order. Back to top.


What color selections are available?
For the Case Open model colors are black, clear, and frosted. Case Closed comes in black. Back to top.


What is your return policy?
We are fully confident you will be satisfied with your purchase from Case in Point due to our innovative use of technology, cutting edge design, overall value and quality of product. We understand, however, that sometimes a product may not be what you expected it to be or get damaged in transit. In that unlikely event, we invite you to review the following terms related to returning a product.
In the unlikely event that a case arrives in damaged condition, please contact us within 48 hours of receipt so we can arrange a new one sent and for you to return the damaged product. For any other return reason, simply return it with the original receipt (or gift receipt) and original packaging within 14 days of the date you receive the product. If the item is returned within this time frame, we’ll exchange it or offer a refund. For transactions over $250, Case in Point will mail a refund check to you within 10 business days. Back to top.


What devices fit in your cases?
Both Case Open and Case Closed work with all generations of Apple iPad. Case Open will also accommodate an iPad2, 3rd and 4th generation iPad with an Apple Smart Cover in place. Back to top.


Do you do custom orders?
Yes we can. Consider using your company's logo or feature a special color. Contact us and let us know how we can help. Back to top.


Are there any apps you recommend?
We have a list of apps depending on your needs from kiosk apps that turn your iPad into a media display device, to kids games that keep children entertained while waiting for an appointment. Please contact us with your specific needs and we can provide recommendations to suit your needed. Back to top.


How do I charge my device when inside your case?
Case Open has an access port on the side that allows you to plug your devices charging cable in while sitting in the case. Case closed has the same access portal as Case Open but also has a cover that conceals all the wires and allows you to hard wire your device to your power source. So there is no need to worry about unsightly cords or the need to remove the device from it's casing for regular charging. See photos. Back to top.


What are common installations of your products?
Case Open can be found in kitchens, gyms, offices, bedrooms and even bathrooms. Case Closed is often found attached to convention displays or in waiting rooms and lobbies. Check out our Installation Page or Products Page Gallery for more information and ideas. Back to top.